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Business service terms

This English version is for reference. The Japanese version prevails.

Article 1. Service covered

These terms apply to our business services, including dedicated lines, transmission, VPN, security and international connectivity. Matters not covered here follow the General service terms.

Article 2. Individual contracts

Service details, service levels, charges and term are set in the individual contract.

Article 3. Site access

You provide the space and power needed for equipment and work.

Article 4. Maintenance

Maintenance scope and contact arrangements are set in the individual contract.

Article 5. International links

International services follow local laws and local carriers' conditions.

Article 6. Security services

Security services do not guarantee protection from all attacks or intrusions.

Established November 2, 2026

All terms and policies