Important information
Please read this before you sign up. Specific conditions are given in the service conditions.
This English version is for reference. The Japanese version prevails.
Provider
Rainbow Network Limited. Phone: +81-3-4560-4490 (weekdays 10:00–18:00 JST).
Service details
Service type, coverage and quality are stated in the service conditions.
Charges
Monthly charges, initial fees, installation and other costs are stated in the service conditions or quotation.
Term and cancellation
Term, renewal, cancellation conditions and costs are stated in the service conditions.
Cooling-off
A statutory cooling-off or confirmation system may apply to eligible services.
Speed
For best-effort services, stated speeds are maximums, not guarantees.
Complaints
Contact our complaints and enquiries desk.
Established November 2, 2026
