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Switching carriers (MNP)

How to change carrier while keeping your current phone number.

Overview

Mobile number portability (MNP) lets you change carrier without changing your number, so you don't need to update your contacts. Service may be briefly unavailable during the switch.

Recommended for

  • Anyone who wants to keep their number
  • People who don't want to change work contacts
  • Anyone reconsidering their carrier

How it works

  1. Check your contract

    Check the procedure and your contract with your current carrier.

  2. Contact us

    Tell us which plan you want.

  3. Apply and verify ID

    Have your ID document ready.

  4. Switch over

    Set up your SIM and start using it.

FAQ

Do I need an MNP reservation number?

It depends on your current carrier's procedure. Check before applying.

Can I keep my current phone?

It depends on SIM lock and supported frequencies. Check first.

Questions and enquiries

Not sure which plan fits? Get in touch.

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