Switching carriers (MNP)
How to change carrier while keeping your current phone number.
Overview
Mobile number portability (MNP) lets you change carrier without changing your number, so you don't need to update your contacts. Service may be briefly unavailable during the switch.
Recommended for
- Anyone who wants to keep their number
- People who don't want to change work contacts
- Anyone reconsidering their carrier
How it works
Check your contract
Check the procedure and your contract with your current carrier.
Contact us
Tell us which plan you want.
Apply and verify ID
Have your ID document ready.
Switch over
Set up your SIM and start using it.
FAQ
Do I need an MNP reservation number?
It depends on your current carrier's procedure. Check before applying.
Can I keep my current phone?
It depends on SIM lock and supported frequencies. Check first.
Questions and enquiries
Not sure which plan fits? Get in touch.