Privacy policy
We handle personal information in line with Japan's Act on the Protection of Personal Information.
This English version is for reference. The Japanese version prevails.
Information we collect
Name, email, phone, address, ID document details, enquiry details, and access data such as cookies.
How we use it
To answer enquiries, provide and explain services, bill charges, verify identity as required by law, and run and improve this website.
Sharing
We do not share with third parties without consent, except where permitted by law.
Service providers
We may entrust work where necessary and supervise those providers appropriately.
Security
We take reasonable measures against leakage, loss and unauthorized access.
Your requests
Contact the desk below for disclosure, correction or suspension requests.
Contact
Rainbow Network Limited, 3-11-5 Ueno, Taito-ku, Tokyo 110-0005, Japan. Phone: +81-3-4560-4490 (weekdays 10:00–18:00 JST).
Established November 2, 2026
